Last week I attended a conference at the University of the Andes in Merida, Venezuela. The International Congress of Aesthetics (Simposio Internacional de Estetica – Arte, Ciencia es Technologia) brought together philosophers, writers, scientists and others together to discuss the role of written text, ideas and their ability to create aesthetic experiences through semiotic analysis.
Professor Edgar Yanez Zapata invited Aleksandra Giza, a professor of design from Northern Illinois University and myself to give several lectures to faculty and students of the School of Art and Design as well as present at the international congress.
Merida is a town nestled at the beginning of the Andean mountain range and runs along a ridge that is overseen by Pico Bolivar, over two miles above the city. For over 450 years the town evolved into a small city of about 20 square kilometers. The University of the Andes is the main function of the town and its impact is felt at all levels of life and activity.
There were four presentations given:
1) Introduction to Design Methods focusing on a contemporary perspective of design methods building on the original discussions in the early 1960’s and the publication of John Chris Jones seminal 1970 book “Design Methods.” Misunderstood and often maligned as a concept, design methods began as a way to question purely scientific post-war advancements and proposed a more integrated, multi-disciplinary perspective to integrate logic and intuition into a stronger approach to identify and solve problems. The presentation will focus on what design methods means in 2008, and how to structure and apply concepts to both problem solving and problem seeking.
2) Managing Ambiguities : The Role of Decision Modeling and Visualization focused on the development of diagrams and maps that described statistical and geographical relationships and the advancements of cognitive theories of how humans make decisions. The premise of the presentation focused on how the visualization of data through different content lenses can provide humans the needed cognitive and workload assist to provide options when faced with making decisions.
3) Urban Design Assistance Teams : A Different Approach
A Regional Urban Design Assistance Team (R-UDAT) is learning by doing, a type of accelerated practicum/charette to help towns and municipalities in distress. Teams interact with a variety of local stakeholders as well as to regional legislators in hopes of securing resources to implement UDAT recommendations. Randallstown, Maryland, a town of 30,000 residents in northeast Baltimore County was the backdrop where landscape architects, design architects and architects with experience in public policy, a traffic engineer, and a graphic designer mobilized to help Randallstown seek its potential.
4) Chicago : Innovation of the Past, Present and Future focused on the history of Chicago and innovations in architecture and engineering such as the modern development of the steel i-beam skyscraper and the load bearing cassion foundation which transformed a marshy prairie into one of the 25 largest cities in the world. The presentation highlighted the Village of Oak Park, 14 kilometers west of Chicago and home to Frank Lloyd Wright’s early architectural career as well as on key Chicago architectural icons that are not usually highlighted with a short discussion on the city’s bid for the 2016 Summer Olympics.
The presentation for the congress was attended by about 150 people as there were concurrent presentation sessions. Most of the attendees were focused on written language that describes the world and can generate aesthetic experiences using Sassurian frameworks and models. My presentations focused on Percian semiotics which extended linguistic semiotics into any form of thinking (metacognition, visual and written).
The second presentation to the congress was part of a panel that Edgar Yanez Zapata put together that addressed the role of digital technologies in aesthetic thought. From my observations, most conference participants would read short papers to the audience. A few had electronic presentations that endeavored to share richer stories.
The last night of the conference there was a small dinner at a wonderful bar called Mogambo (Chama Hotel). We had the opportunity to sit next to three philosophers from the University of Venezuela at Caracas. As you may surmise we ended discussing issues of reality, meaning and how subjective or objective reality is (or is not). Over beer and wine (a necessary ingredient) we did not come to any firm conclusions, but it did raise some interesting ideas.
Over the weekend, Aleksandra and I were invited to an evening with faculty from the Art and Design department at the house of Argentinian architect Carlos Caminos and his wife Donna. Their home is nestled on the side of a hill designed by Simon, a Rhode Island School of Design graduate. The simple home is beautifully appointed with artwork, functional objects and the history of this interesting collaborative couple.
We talked late into the evening about design, culture and other topics as Aleksandra and I moved around the house. I would like to thank Leo Chacon, John Villarroel, Carmen Grisolia, Eduardo Araujo, and Julie Colasante for making time out of their hectic schedules to share cultural ideas. We also had a wonderful dinner with Nory Pereira Colls, Dean of the Art and Design school at ULA.
I would like to thank Edgar Yanez Zapata, Director of the School of Art and Design for suggesting the visit, coordinating all activities and making Alexandra and I feel at home in Venezuela.
Posted by akallish on November 21, 2008
We’ve been a little quiet but that’s because we are spending all of our free minutes leering at our competitors in the Phizzpop conditioning training. We’ve been digging through the dusty catacombs of C# code looking for golden treasures while avoiding the Indiana Jones-like traps of certain death. Let’s see what other metaphors can I use to make this seem like a super exciting activity…. The picture tells the truth. We’ll be receiving our challenge today at 4PM. Stay tuned!!!
Posted by Joseph Juhnke on November 14, 2008
The arena is set. The gladiators have been carefully chosen. The crowd taunts with bloodthirsty cheers (at least in our heads). The last team standing will be the victorious!
Tanagram is competing in the very exclusive Phizzpop Chicago 2008 competition. We will be competing against the 4 other top design agencies in the Chicagoland area and the grand prize is bragging rights for the rest of the year. Microsoft has gone to great lengths to secure the best and the brightest (trust us) for this invite-only event and the result promises to be a bloody bloody mess to the very end.
The challenge will be given on November 17th and each team will have three days to create the best possible solution using Microsoft Silverlight technology and our bare hands. We already know who we’re squaring up against and while we can’t tell you who they are yet, we can say we are geared up and ready to PWN them.
Get your tickets to the final presentation at the Chicago Cultural Center on November 20th and be prepared to bask in the glory of the victorious and the anguish of the defeated. No water balloons please and let the trash talk begin!!!
Posted by Joseph Juhnke on October 27, 2008
I recently attended the Information Architecture Institute Idea 2008 Conference, October 7-8 in Chicago. The theme of the conference was ” . . . on designing complex information spaces of all kinds.”
What was intriguing about this particular conference was the diversity of people, both in professional and geographic terms. There were graphic designers, interaction designers, technical leads, managers, and oh yes . . . “information architects.” What was interesting about the attending information architects was that they came from so many backgrounds to become an information architect. There were actual classically trained architects that became IA’s, there were designers that were IA’s and so on.
When Richard Saul Wurman coined the term Information Architect in the late 1980′s, he was an architect that was designing travel books (Access Press) and came up with a term for designers that created information intensive artifacts. Since we cannot really agree on what the exact meaning of “information” and “architect”, I have come to the conclusion that merging the words into a concept would be difficult having hired several IA’s professionally. There is little agreement of what an IA is, and even what their outputs are. This was evident at the Idea conference, that there was no attempt in defining the term.
The first speaker was blogger David Armano who spoke on “Micro-Interactions in a 2.0 World.” A well-known and dynamic speaker, David took participants down a very rapid terrain of design, marketing and business through technological innovations. His central premise is that we are moving from passive consumers to active participants through existing social architecture technologies – not custom applications. Since all of our devices are internet enabled, the notion of a traditional browser experience is giving way to smaller more intimate digital apps that do one or two things. We as users cross-link these apps together. He used the term “life streams” to name this process of “engage, enable, and empower” our actions through a model of “usefulness, utility and ubiquity.” David also articulated new digital ecosystems such as the Nike Touch which uses “engagement” of “deposits” and “withdrawls” with several micro-functionalities bundled together. Social networks by their very nature amplify communications and he asked the audience what their “passion point” was.
Elliott Malkin, an artist from New York discussed “Information in Space.” His passionate and precise presentation went down a very indirect route that got me very excited. His initial metaphor was the hassidic concept of an eruv, or a physical demarkation between a secular world and a religious world using the same space. He referred to this psychographic space as having strong conceptual power for the intended group and for what for most people would not even notice. Unfortunately, I thought he was going to bring the metaphor back to digital technology and social architecture, but instead he discussed using digital technology to create a virtual eruv that could be monitored without rabbi’s going out to check if the eruv physical demarcations were intact. The implications of this metaphor in discussing how a shared space could have unique “functionalities” for different groups at the same time holds great promise.
Jesse James Garrett of Adaptive Path presented “Envisoning the Future of the Web.” They worked with the Mozilla Foundation in exploring the future of web browsers. Their concept is called Project Aurora. Now, when dealing with the future of anything, especially technology, it is difficult since we tend to use established conventions and behaviors and link it to a future that people can understand. Star Trek did it best by taking human behaviors and linking them to technologies that did not necessarily need to describe their inner workings. As viewers, especially hooked viewers, we understood the galactic federation model and the value system of the show to put the expressions and technologies in context.
With the future of a browser, Adaptive Path focused on augmented reality, or the overlay of digital information on the real world where there will be data abundance and the question will be how to we visualize, focus and manage all of it cognitively and socially. Processing power, storage capacity, bandwith and graphic capabilities of computers will impact how we interact with each other through the digital cloud. “Context awareness,” “natural interaction,” and “continuity” would allow for more natural collaborations. Each of us would have a semantic profile and with geolocation, would allow for very rich interactions between people where ever they are. Two main questions arose from the audience. What was the time horizon of Project Aurora? Jesse stated they had a 10 year window into the future (this would be the equivalent of 40 years in technological terms). He said they had to balance “compelling” with “plausible” in their vision. My view was that their vision was too contemporary and linked to current “plausible” scenarios. The second question was that their concept could be viewed that the browser was an operating system. Jesse made it clear that they did not want to address the operating system vs. browser question, but in my mind the two converge in their scenario.
Chris Crawford a former game designer for Atari presented an interesting perspective on “Linguistic User Interfaces.” His perspective on intelligent systems is that smart computers that could interact with humans using extensive language patterns is not realistic. This is due to the Sapir/Wharf hypothesis that inside the human mind language and reality exist together. Chris’ interesting take is that with games, a model for a computer to interact with humans is much more manageable since the worlds are much smaller. He further elaborated that software, verbs define the program and is core to the human/computer interface. With most current software, as the verb count increases, accessibility and expectability reduces. 100 verbs is the limit for most users. Chris is currently developing a linguistic user interface (LUI) for programs that can create stories. I found his perspective very compelling.
Alberto Canas, of the Institute for Human and Machine Cognition (IHMC) presented a surprising presentation called “From Meaningful Learning to a Network of Knowledge Builders.” IHMC has created the popular language mapping program CMAP, which I have on my computer. What was informative about his presentation on CMAP were examples of its application (pun intended). Knowledge essentially are concepts that are linked together with prepositions to make a relationship (this was a wonderfully simple definition). Humans have created written language to describe concepts that cannot easily be illustrated. CMAP are concept maps linked by phrases to form propositions. I already knew this in principle. Alberto then showed the power of CMAP through an ongoing project with the Panamanian government giving school children CMAP to describe their lives. The power of CMAP is that users can link images and web page addresses to their maps and can also link concept maps to other concept maps. They are essentially mini-websites which are non-linear. I will not look at CMAP the same way and believe that its potential is not fully understood by a large cross section of users.
Jason Fried, founder of 37signals presented a lucid lecture called “Getting Real.” I had not heard Jason before, but am a heavy user of Basecamp and a real fan of its simplicity and how reliable it is. Jason is a real visionary and their development process flies in the face of every convention that most digital consultancies use. They do not “plan” anything, do no “specification” documents, and do not use “actor or personas.” They focus on building things and figure out how to do it over time. Keep things small, use sharpie markers as the finest resolution when sketching ideas, and only have a core set of functions (a simple core). Part of me was aghast, but I quickly saw the logic to their process. If you are designing for yourselves and then find users, the 37signals model is perfect. Unfortunately, if you collaborate with clients to define the problem and then facilitate understanding, then the 37signals model will not work. However (you knew there was going to be a “but”) I totally agree with his concept of “scratching your itch” and doing things with passion.
Aradhana Goel of Ideo gave one of the most thought provoking presentations called “Emerging Trends, Design Thinking, Service Innovation.” We have all heard of IDEO and it is one of the most influential innovative firms (along with Pentagram) merging design and engineering. Aradhana was trained as an architect and has only recently become involved with service design. Her perspective on human factors was clear and in alignment with my understanding. What was powerful was her ideas around linking human factors with trend factors. Human factors focus on digging into context, while trend factors find the context. She went on to compare and contrast these two areas and how service design is a logical next step in productizing intangible experiences.
Bill DeRouchey of Ziba Design gave a very direct and engaging discussion on “The Language of Interaction.” His deconstruction of everyday visual clues that we take for granted and their constant reinterpretation and reapplication to other situations was informative, common sense, but insightful.
Overall, there were several key themes that all speakers seemed to focus upon:
1) Browsers are giving way to other internet enabled experiences
2) Windows, Icon, Mouse, Pointer system is under stress
3) Transaction is more than money
4) Link several apps, not one killer app
5) Focus on experiences, not just interactions
Upon reflection, I found this conference very fulfilling and reinforced certain convictions, challenged others and provided a very positive mental workout for me (which is what good conferences should do). I would like to compliment IAI for the organization of the conference and the lunches with different groups of people was enjoyable. There were twelve speakers in two days, interspersed with group lunches around the Chicago loop.
The IAI did not go down an exististential vortex of what an information architect is or is not (though it came close at times), which would have been a divisive and somewhat unimaginative exercise. Instead they linked together several strains of interesting ideas and left the participants to decide what it meant to them.
All video presentations are available at Boxes and Arrows.
Posted by akallish on October 22, 2008
Those crazy cool kids at Mozilla Labs have just announced the release of their experimental plugin Geode. Using the draft W3C Geolocation standard they plan on enabling your browser to dynamically determine its location to provide cool value-adds like location-switching RSS feeds and emergency restaurant location. For us the ubiquity of geolocation services is a natural progression towards augmented reality but we can’t help finding ourselves a little amused at an application that politely asks permission to know where it is and then offers the user a choice of resolutions (exact, neighborhood, city, nothing) for each page using the service. That sure makes for a transparent experience! Sheesh.
Posted by Joseph Juhnke on October 16, 2008
It’s Monday and after being inundated by political talking points and talks of our further receding economy, we think it’s time to play. While HelloSourSally is most definitely a viral marketing piece, it’s whimsical interaction and childlike experience make all the bad monsters go away. Enjoy!
Posted by Joseph Juhnke on October 6, 2008
During some recent digging (we do that alot) we stumbled across the Microvision wearable display. At $10K per unit they aren’t ready for consumer consumption yet, but the concept looks compelling. Basically they are using their pico projector technology to bounce lasers on your eyes. Sounds dangerous but they seem to disagree.
Microvision has a very good questions and answers page where Ben Averch (Global Product Manager, Wearable Systems) talks about the value of Augmented Reality and how the data of the future will be accessible anywhere and any time. Great job Ben and Microvision. We want one now!
Posted by Joseph Juhnke on September 19, 2008
We, the city of big shoulders, enjoyed more than 10 inches of rain this weekend. It was a gift from our deadbeat friend Ike (so like him to stop by uninvited…). In past posts I’ve talked about how we as a society still have not realized the full potential of our coupling with Digital and unfortunately this story adds further proof.
The rains started falling sometime Friday night. By noon the next day, our basement carpet was soaked by water that was coming in through the outside walls. I, in my typical “I’m on a mission” manner, went out to Home Depot to purchase a Wet/Dry Vac and a sump pump. To my dismay, Home Depot was enjoying a run on all things flood related. People were fighting for bags of leveling sand. There were no vacs or pumps left in stock.
So I think to myself, “Here’s where we test Digital!” To maximize my effectiveness, I logged onto consumer reports on my iPhone (the site works well except for Flash callouts) and found out who made the best Wet/Dry vac for the money. It turns out it was Sears / Craftsman. So off to Sears.com I went. (I’m doing this all in my idling minivan in the Home depot parking lot). I was able to determine that Sears did have the model I sought in stock at a location that was 6 miles away. Yay Digital, I’m now more informed than the hordes of shelf stormers rampaging through Lowe’s down the street. Unfortunately this is where Digital falls down. Sears.com crashed my iPhone before I could purchase the equipment online. I was attempting to purchase the items with in-store-pickup because Digital (Sears really) promised me a special entrance intended for the Digital elite and a dedicated attendant to help me load my minivan. No such luck, however. Digital failed me again when the online store lookup became unavailable. Imagine this drama unfolding at slow-mo EDGE network speeds…painful. I decided to ditch Sears.com and try 411. Perhaps AT&T’s Digital could help? The number the system gave me (even with operator assistance) was a fax line. Not willing to give up I had called my wife, had her look up the store phone number online and read it to me and then called them directly. About halfway through the call with my wife, I start driving to the Sears location hoping to get one of the last items before the hordes pillage the entire place. I dial the number she reads me and I get a computer (hello Digital) telling me that they are experiences call problems and to call back another time. I call three more times and get the same thing.
When I finally get to the store, the hordes are just showing up. The store manager has got all of the pumps and vacs they have in stock and out on dollies ready for the mayhem. I grab my stuff and get in the line for checkout (starting to get long). When it’s my turn to pay I mention that the phone system is having problems and the register clerk tells me that it’s not the phone system it’s that there are only 4 people in this department and they are being overwhelmed by calls for vacs and pumps so they stopped answering the phone.
It’s clear that natural disasters stress all systems, especially digital. It’s also clear that Digital is still too brittle to be relied upon and is only providing marginal benefit when it works. I won on Saturday, but not without an extreme amount of effort. We at Tanagram are continuing our quest to make this better, but we need your help. Please?
Posted by Joseph Juhnke on September 14, 2008
Tanagram participated in The Presidents’ Symposium of Chicago on September 9th at the University of Chicago Gleacher Center, sponsored by the Entrepreneurship Institute. This yearly event brings local executive management together to discuss business trends.
Joseph Juhnke and Adam Kallish participated in two panel discussions. Joseph Juhnke participated as a panelist in a “Web 2.0″ forum moderated by Scott Pemberton of Productive Strategies. The first ten minutes of the session were spent proving the term “Web 2.0″ is nothing more than a rallying cry from a few years ago the group focused on the use of technology as an enabler to connect businesses and customers in new and meaningful ways. Other panelists included Kristin Brown (Productive Strategies), Kelly Cutler (Marcel Media), and Matthew Klein (Fuor Digital). Approximately 45 people attended this session and participated in the very lively discussion.
Panelists attempted to illustrate the wide variety of potential social frameworks can offer a company looking to build closer relationships with their customers. We talked about the value of traditional online marketing as well as viral techniques, that the new web was made by the people for the people (User Generated Content). There was plenty of time allocated to discuss attendees personal questions.
Adam participated on the panel “Transitioning Your Business From a Commodity to a Value Added Provider.” The moderator was Phil Krone of Productive Strategies with the participation of Bob Jonas (The Christman Group), Allen Schiefelbein (MassMutual Financial) and Lyell Clark (Clarke Mosquito). 45 people attended this breakout session which addressed issues of how business can avoid commoditization.
The panel tried to emphasize the need for self-examination, discovery with prospects, leadership attributes and how to differentiate from competitors. Much of the audience was interested in how to have a more effective sales process. Adam’s theme on the panel was to address the needs of prospects and their client base to identify greater value.
As panelists we were invited to attend the other sessions and we found them very engaging. An excellent event overall, but it’s invite only. Start networking now to attend next year. We’re are!
Posted by Joseph Juhnke on September 11, 2008
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